Privacy Policy
Update Date: April. 24, 2022
Effective Date: April. 24, 2022
This Privacy Policy (hereinafter this "Policy") applies to Weline Services as provided by the Weline Services provider and operator (hereinafter "we" or "us").
We value the protection of your privacy and understand the importance of your personal information to you. We hereby explain to you, through this Policy, how we collect, use and store your personal information, how we will protect your personal information and what rights you have. Please read and understand this Policy carefully before using the Services. Information shown in bold and underlined is key information that requires your special attention. Once you start using the Services, it means that you have agreed that we can handle your relevant information in accordance with this Policy.
This Policy will help you understand the following: I. How do we collect and use your personal information
II. How do we share, transfer, and publicly disclose your personal information
III. How do we store your personal information
IV. How do we protect your personal information
V. How do we use Cookies and similar technologies
VI. How do we handle minors’ personal information
VII. How can you exercise your right to manage your personal information
VIII. How do we update this Policy
IX. How to contact us
It should be noted that, this Policy doesthis Policy does not apply to software, products or services provided to you by other third parties.
I. How do we collect and use your personal information
Personal information refers to all kinds of information recorded in electronic or other ways that can be used alone or along with other information to verify the identity or reflect the activities of a specific natural person. We will only collect and use your personal information for the following purposes described in this Policy:
1. Situation where your personal information must be collected and used in order to provide you with core Services functions.
In order to realize the core business functions of the Services, we may need to collect personal information from you. The core business functions of the Services and the personal information we need to collect for the purpose is listed in detail below. You will not be able to use the Services if you refuse to provide such information.
| Core business function | Function description | Personal information to be collected |
|---|---|---|
| User Account registration | You need to first register a user Account before using the Services. | Your mobile phone number, password or the Account name that you use to login in other ways. We will perform real-name identity verification by sending SMS verification code to you to verify whether your identity is effective. |
| Device binding | You can use the Services normally after binding a Device. | Your Device SN. You need to link your Account to your Device so that you can manage your Device. |
| Login to the virtual network | Clients and devices can perform interactive and remote control operations only after logging in to the virtual network. | Hardware serial number, unique device identifier, IP address of your client or other device. Used to confirm the authenticity of your device and to establish a connection between the device and the virtual network. |
2. Situation where your personal information must be collected and used in order to provide you with auxiliary functions of the Services.
In order to provide you with better Services, we may need to collect the following information from you. Your refusal to provide such information will not affect your normal use of the core business functions of the Services as described in Item (1) above, but we cannot provide you with certain functions and services.
| Auxiliary function | Function Description | Personal information to be collected |
|---|---|---|
| Member Center and Mall | We will provide you with such services as Credits gain and exchange for prizes, and purchase of Devices and Services. | Credits record. Used for exchange for prizes and Credits deduction. |
| User avatar settings | Upload user avatar. | When you upload an avatar, we will collect the content information of the image you actively provided. |
| Scan QR code | Users add friends, devices, and circles. | When you use the device camera to scan the QR code, we will access the relevant permissions of your device camera and collect the content information of the QR code that you provide based on scanning the QR code and upload it to us. |
| Payment | Recharge points and activate membership services. | You need to use the payment function when you make payments on WeLine, such as recharging points and opening membership services. During the payment process, we may collect the user ID of your third-party payment channel (such as PayPal ID, Alipay user ID, WeChat open ID, or bank card information) (personal sensitive information). The above information provides us with the information necessary for you to purchase goods and/or services. We cannot obtain your personal property information based on this information alone, nor can we identify specific natural person identity information. |
3. Situation where your personal information is indirectly obtained by us from a third party
We may obtain from a third party your Account information (such as nickname and avatar) that you authorize to share, so that you can directly log in and use our Services through a third-party account. For this purpose, we need your consent to bind your third-party account with your Account of the Services. In such case, we will only collect and use your personal information within the scope of your authorization.
4. Exceptions for obtaining your consent to collect and use your personal information
You should fully understand that in accordance with Applicable Laws, we do not need to obtain your authorization and consent to collect and use personal information in the following situations:
1) Collection and use of your personal information is directly related to national security and national defense security;5. Rules for using personal information
(1) We will use the collected personal information in accordance with the provisions of this Policy.
(2) We shall have the right to continuously use, during your use of the Services, your personal information provided by you or collected by us with your consent in accordance with this Policy. We will stop using and delete or anonymize your personal information once you cancel your Account and notify us of the same.
(3) In order to improve our Services and provide you with services that can better satisfy your personalized needs, we will extract your preferences, behavioral habits and other characteristics based on your browsing history, device information, location information, etc., to make portrait of the crowds based on feature tags so as to provide more accurate and personalized services and contents, as well as display and push information and possible commercial advertisements. If you do not want to receive commercial advertisements sent by us, you may unsubscribe via SMS reply (following the SMS prompt) or through other methods provided by us.
(4) We will obtain your consent in advance if we want to use your personal information for other purposes not specified in this Policy, or use the information for purposes other than the specific purpose for which it has been collected.
II. How do we share, transfer, and publicly disclose your personal information
1. Sharing
We will not share your personal information with any company, organization or individual, except for the following situations:(1) The sharing is made with your prior explicit consent or authorization;
(2) The sharing is required by Applicable Laws, legal procedural requirements, the mandatory requirements of the governmental authorities or judicial decisions;
(3) Sharing of your personal information to the extent required or permitted by Applicable Laws when it is necessary to protect the interests, property or safety of Weline, you and other users or the public.
(4) Sharing of your personal information is a must for us to realize our Services functions or provide you with other services you need;
(5) Sharing of your personal information with our affiliates: Your personal information may be shared among our affiliates. We will only share the necessary personal information for the purposes stated in this Policy. If our affiliates is desirous to handle your information for other purposes, we will obtain your authorization and consent in advance again; and
(6) Sharing of your personal information with our authorized partners: Some of our services will be provided by our authorized partners. We may share some of your personal information with our partners to ensure the successful fulfillment of the services provided to you. In such case, we will only share your personal information for legitimate, justifiable, necessary, specific and express purposes, and only share the personal information necessary for specific services. Moreover, we will sign a strict confidentiality agreement with our partners and require them to handle your personal information in accordance with this Policy and any other related confidentiality and security measures. Our partners shall have no right to use the shared personal information for any other purposes.
Currently, our authorized partners include:
Suppliers, service providers and other partners. We may share information with our suppliers, service providers and other partners who support the functionality of our Services. These supports include the provision of technical infrastructure services, data processing, marketing activities, service quality monitoring, analysis of how our services are used, and measuring the effectiveness of advertising and services, provision of customer service, payment convenience, or academic research and survey.
2. Transfer
We will not transfer your personal information to any company, organization or individual, except for the following situations:
(1) Transfer of your information is made with your prior explicit consent or authorization;
(2) Transfer of your personal information is required according to Applicable Laws, legal procedural requirements, the mandatory requirements of the competent governmental department or judicial decisions; and
(3) In case of merger, acquisition or bankruptcy liquidation that involves the transfer of personal information, we will require companies and organizations that will hold your personal information to continue to be bound by this Policy; otherwise, we will require these companies and organizations to obtain your authorization and consent.
3. Public disclosure
We will only publicly disclose your personal information in the following circumstances:
(1) Disclosure of your information is made with your prior explicit consent or authorization;
(2) If required by Applicable Laws, legal procedural requirements, mandatory requirements of governmental authorities or judicial decisions, we may publicly disclose your personal information based on the type of personal information and the method of disclosure so required. When the above situation occurs, we will require the requesting party to present the corresponding valid legal documents, and take security measures that comply with laws and industry standards for the information to be disclosed.
4. Exceptions for obtaining prior authorization for sharing, transfer, or public disclosure of your personal information
According to the provisions of Applicable Laws, we may sharewe may share, transfer, and publicly disclose your personal information without your prior authorization and consent in the following situations:
(1) When it is directly related to national security and national defense security;III. How do we store your personal information
1. Storage location
In accordance with the provisions of laws and regulations, we will only store the personal information collected about you in the territory of the People's Republic of China. At present, we do not currently have the scenario of storing your personal information cross-border or providing personal information overseas. If it is really necessary to conduct cross-border data transmission, we will separately and clearly inform you (including the purpose, the recipient, the method and scope of use, the content of use, security measures, security risks, etc.) and ask for your authorization and agreement, we will ensure that the data recipient has sufficient data protection capabilities to protect your personal information
2. Storage period
We will retain your information only for the duration of your Account or for the period required to provide you with Weline-related services and technical supports. We will also retain your personal information for the period necessary to comply with applicable legal obligations, resolve disputes and perform our contractual obligations.
For personal information beyond the retention period, we will immediately delete or anonymize it.
IV. How do we protect your personal information
We have taken security measures that meet industry standards to protect the personal information you provide and prevent unauthorized access, public disclosure, use, modification, damage, or loss of such information. We will also take all reasonable and feasible measures to protect your personal information. For example, when transmitting sensitive information, we will use encryption technology to protect your personal information; and we will use trusted protection mechanisms to prevent malicious attacks on information, deploy access control mechanisms to ensure that only authorized personnel can access personal information, and organize security and privacy training courses to enhance employees' understanding and awareness of the importance of protecting personal information.
We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period required to achieve the purpose stated in this Policy, unless an extension of the retention period is required or permitted by Applicable Laws.
Internet is not an absolutely secure environment, and 100% security of product, service or data transmission cannot be guaranteed. In the event of an unfortunate personal information security incident, we will inform you, in accordance with Applicable Laws and in a timely manner, of the basic situations and possible impacts of security incident, the disposal measures that we have taken or will take, the advice on measures you can take to prevent and reduce risks on your own, and the remedies we will take for you. In such case, we will inform you of the relevant information of the incident in a timely manner by mail, letter, telephone, push notification, etc. When it is difficult to inform the subjects of personal information one by one, we will issue announcement in a reasonable and effective way. Meanwhile, we will also proactively report the handling of personal information security incident in accordance with the requirements of regulatory authorities.
V. How do we use Cookies and similar technologies
1. Cookies
When you use our products and/or services, we may use cookies and similar technologies to collect some of your personal information, including: your website habits, your browsing information, your login information. cookie and similar technology collect this type of information is for your necessity to use our products and/or services, to simplify your repeated steps (such as registration, login), to facilitate you to view the history of use (such as video viewing history), and to provide you with more relevant information that you may be more interested in, to protect your information and account security, and to improve our products and services, etc.
If you refuse our use of cookies and similar technologies to collect and use your relevant information, you can manage, (partially/fully) refuse cookies and/or similar through your browser settings, or delete cookies and/or similar technologies that have been stored in your computer, mobile device or other device, so that we cannot track your personal information in whole or in part. If you need to learn more about how to change the browser settings, please check the relevant settings page of the browser you are using. You understand and know that: some of our products/services can only be achieved through the use of cookies or similar technologies. If you refuse to use or delete them, you may not be able to use our related products and/or services normally or get the best service experience, and may also have a certain impact on your information protection and account security.
VI. How do we handle minors' personal information
We attach great importance to the protection of personal information of minors. If you are a minor aged 14 or above, please be sure to read this Policy in the company of your legal guardian and obtain the explicit consent of your guardian before using the Services and providing us with your personal information. And we promise that, for the personal information we collected on any minors that are agreed by their legal guardian to use our Services, we will only use or disclose such information under the circumstances permitted by Applicable Laws, expressly agreed by the legal guardian, or as it is necessary to protect the minors.
VII. How can you exercise your right to manage your personal information
1. In accordance with the requirements of Applicable Laws and national standards, we promise that you can exercise the following rights to your personal information:
(1) Access and correct your personal informationYou can make a request to us to delete your personal information in the following situations: 1) If the way we deal with your personal information violates Applicable Laws;
2) If we collect and use your personal information without your prior consent;
3) If the way we handle your personal information violates the agreement with you;
4) If you no longer use our Services, or you cancel your Account; or
5) If we no longer provide Services to you.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and request them to delete your personal information in a timely manner, unless otherwise stipulated by Applicable Laws, or these entities obtain your independent authorization.
When you delete information from our Services, we may not immediately delete the corresponding information from the backup system, but will delete such information when the backup is updated.(3) Change the scope of your authorization or withdraw your authorization
Each business function requires certain basic personal information (see Article I of this Policy). You can give or withdraw your authorization and consent by deleting information, dis-enabling specific functions, and setting privacy settings.
However, please understand that once you withdraw your consent or authorization, we cannot continue to provide you with the Services corresponding to the canceled consent or authorization, nor will we deal with your corresponding personal information any more. Notwithstanding the foregoing, your decision to withdraw your consent or authorization will not affect the processing of your personal information previously carried out based on your authorization.(4) Cancel your Account
If you wish to cancel your Account, please submit an Account cancellation request to us according to the operation method listed in the software or the contact method listed in the section "How to contact us", we will provide you with Account cancellation service by verifying your identity and cleaning up the assets in the Account (if any). Once the account is successfully cancelled, we will stop providing you with Services, and delete or anonymize your personal information in accordance with the requirements of Applicable Laws.
2. How do we respond to your request
In addition to the methods mentioned above, you can also make the above request to us in the manner listed in "How to contact us".
To ensure security, you may need to provide a written request or prove your identity in other ways. We will handle your request within thirty (30) days after receiving your request and verifying your identity.
Generally, we will handle for free your reasonable request; however, we will charge a certain cost as appropriate in case of multiple repeated requests that exceed a reasonable limit. We may reject requests that are unreasonably repeated or require excessive technical means (such as, requiring the development of a new system or a fundamental change to the existing practices), pose a risk to the legitimate rights and interests of others, or are very impractical (such as involving information in a backup).
According to Applicable Laws, we will not respond to your request in the following situations:
(1) Your request is directly related to national security and national defense security;
(2) Your request is directly related to public security, public health, and major public interests;
(3) Your request is directly related to criminal investigation, prosecution, judgment and execution of judgments;
(4) There is sufficient evidence suggesting that you have subjective maliciousness or abuse of rights to make such request;
(5) Responding to your request will result in serious damage to the legitimate rights of you or other individuals and organizations; and
(6) Your request involves trade secrets.
VIII. How do we update this Policy
We reserve the right to update or modify this Policy from time to time based on business adjustments or changes in Applicable Laws. Without your explicit consent, we will not reduce your rights under this Policy. If we make any material changes to this Policy, we will inform you through client-side push notification, pop-up window or email before such changes take effect, so that you can keep abreast of such changes. If you do not agree with the revised policy, you shall immediately stop using the Services.
The material changes referred to in this Policy shall include but be not limited to:
1. Material changes in our Services or service model, such as business functions, the purpose of processing personal information, the type of personal information processed, the way of using the personal information, etc.;We will archive the old version of this Policy for your review.
IX. How to contact us
If you have any questions, comments or suggestions about this Policy, you can contact us by: Sending an email to: business@weline.io
We have set up a full-time personal information protection department to deal with your questions, comments or suggestions in a timely manner. Under normal circumstances, we will reply within thirty (30) days.