WeLine Privacy Policy
Version Update Date: August 13, 2024
Effective Date: August 13, 2024
Welcome to the use of “WeLine” products or services!
Introduction
WeLine refers to the client software (including App, PC, Web, etc.), website, software development kits (SDKs), and application programming interfaces (APIs) for third-party websites and applications, as well as mini-programs and other new forms of products and services provided to you by Shenzhen Memenet Technology Co., Ltd. and its authorized affiliates (hereinafter referred to as "Memenet" or "we"). These products and services are collectively referred to as WeLine.
To better explain our privacy practices, your rights, and to provide enhanced personal information protection measures, we have formulated the WeLine Privacy Policy (hereinafter referred to as "this Policy"). The purpose of this Policy is to explain your control over your personal information, present (core) privacy terms through enhanced notice methods, and grant you the clear right to choose whether to authorize and agree to these terms. Please carefully read and fully understand the entire content of this Policy before using or continuing to use WeLine products and/or services, and only proceed if you agree to all the terms.
In addition to this Policy, in certain scenarios, we may also explain the purposes, scope, and methods of information collection through instant notices (including pop-ups, page prompts, etc.) and function update descriptions, which form part of this Policy and have the same legal effect. We strive to explain the professional terms used in this Policy in a clear and concise manner to facilitate your understanding. If you have any questions, opinions, or suggestions about the content of this Policy, you may contact us through the contact details provided at the end of Article 10 of this Policy.
It is important to note that this Policy does not apply to software, products, or services provided to you by other third parties.
We place great importance on and are committed to protecting your privacy and personal information, and we will carefully fulfill our obligations under this Policy.
This Policy is closely related to the WeLine products and/or services you use. When you download, install, launch, browse, register, log in, or use WeLine products and/or services, we will handle and protect your personal information in accordance with the provisions of this Policy. Therefore, we kindly ask you to carefully read and fully understand the entire content of this Policy and make the choices you deem appropriate according to its guidelines. We have made every effort to explain the technical terms involved in this Policy in a simple and straightforward manner to help you understand. We kindly remind you that the terms of this Policy that may have a significant impact on your rights have been highlighted in bold font to draw your attention. Please review these key points carefully. Both parties agree that these terms do not fall under the provisions of the relevant articles of the Civil Code of the People's Republic of China that "exempt liability, increase the responsibility of the other party, or exclude the main rights of the other party," and both you and we recognize the legality and validity of these terms. You will not claim that the terms are illegal or invalid on the grounds that we did not fulfill the obligation of reasonable notification.
You should only use our products and/or services after carefully reading and fully understanding this Privacy Policy. If you disagree with the content of this Policy, it may result in the inability to properly operate WeLine products and/or services, or the services may not achieve the intended effects. Your use or continued use of our products and/or services indicates that you fully understand and agree to all the content of this Policy (including updated versions).
The terms under this agreement may be revised/modified by us at any time, and you should review them periodically. Once the terms are revised/modified, we will update them on this page and notify you separately. The revised/modified agreement will replace the original agreement once it is published. You have the right not to accept the revised/modified agreement, but this may require you to stop using the products and/or services or may prevent the services from achieving the intended effects. You can always view the latest WeLine Privacy Policy on this page.
If you engage in any behavior that violates this agreement, we reserve the right to unilaterally restrict, suspend, or terminate the provision of internet-related services to you at any time based on the circumstances of the violation and to pursue relevant responsibilities.
If you are a minor under the age of 18, please read this agreement and the other aforementioned agreements with the assistance of your guardian and obtain the consent of your parent or legal guardian in advance. If you are the guardian of a minor and have questions about the personal information of the minor under your guardianship, please contact us via email at contact@weline.io.
If you have any questions or other related matters while reading this Policy, you may contact us via email at contact@weline.io, and we will provide you with timely and sincere assistance.
This Privacy Policy will help you understand the following:
1.Scope of Application
2.How We Collect and Use Your Personal Information
3.Use of Cookies and Similar Technologies
4.How We Share, Transfer, and Disclose Your Personal Information
5.How You Can Exercise Your Rights to Manage Your Personal Information
6.How We Store Your Personal Information
7.How We Protect Your Personal Information
8.How We Handle Minors' Personal Information
9.Policy Updates
10.How to Contact Us
11.Interpretation of the Privacy Policy and Dispute Resolution
Specific Terms of This Privacy Policy:
1.Scope of Application
The term "WeLine" in this agreement refers to the WeLine client, WeLine website, WeLine software development kits (SDKs) and application programming interfaces (APIs) for third-party websites and applications, mini-programs, and other new forms of products and services provided to you by Memenet, which Memenet legally owns and operates. These products and services are collectively referred to as WeLine. The actual functionalities between WeLine and its various versions may differ slightly, but if there is no separate privacy policy for each version, we will collect and process your personal information in accordance with this Policy. If an associated version of WeLine has its own independent privacy policy, then the privacy policy of the associated version will also apply. In the event of any inconsistency between this Policy and the privacy policy of the associated version, the privacy policy of the associated version shall prevail. Some query and operation paths in WeLine and its associated versions may differ, and the actual situation shall prevail.
Apart from the information collection and use activities described in this Policy, this Policy does not apply to other services provided to you by third parties, which are governed by the personal information collection and use rules separately explained to you by those services.
2.How We Collect and Use Your Personal Information
We adhere to the principles of legality, legitimacy, and necessity in collecting and using your personal information. This information may be actively provided by you during your use of WeLine, generated as a result of your use of WeLine, or obtained from third parties with your authorization. The purposes for which we collect and use your personal information, as described in this Policy, are to facilitate your use of WeLine, communicate with you, and improve or optimize our products or services. As our business evolves, the products or services we offer may undergo adjustments and changes. If we intend to use your information for purposes not specified in this Policy, or if we wish to use information collected for a specific purpose for another purpose, we will inform you in a reasonable manner and seek your consent again before using it, unless we have another legal basis or legitimate reason for processing your information. You can quickly understand the details of the personal information we collect by accessing the "WeLine Personal Information Collection List."
System permissions such as location, contacts, camera, microphone, and storage will not be enabled by default. They will only be accessed after obtaining your explicit consent, and only when necessary to provide specific services or features. Even if you have granted permission to access these system features, we will only access them within the scope of your authorization and obtain the relevant information (if applicable). If you choose to deny permission, you may be unable to use the corresponding features, but this will not affect your ability to use other functions of the product and/or service. You can withdraw your authorization at any time, and once you do, we will cease accessing the corresponding permissions and will no longer be able to provide certain services associated with them, though this will not affect your use of other services we offer.
You can click to view the " Application Permission Request and Usage Description."
Please be reminded that as we strive for continuous improvement in the quality of our products and services, we will be making ongoing enhancements to WeLine, including its technology. This means that we may frequently introduce new business features, which could require the collection of new personal information or changes in the purpose or method of using personal information. If any feature or product/service that requires the collection of your personal information is not covered in this Privacy Policy, we will provide you with an explanation of the purpose, content, usage, and scope of the information collection through updates to this policy, page prompts, pop-ups, interactive processes, or other means. We will also offer you the option to consent voluntarily, and only after obtaining your explicit consent will we proceed with the collection. If you have any questions or concerns during this process, you can inform us via email, and we will respond as soon as possible.
Typically, we collect and use your personal information or request relevant permissions for the implementation of the following functions/scenarios:
2.1.Situations Where We Need to Collect and Use Your Personal Information to Provide Core Functions of WeLine Products or Services:
To deliver the core business functions of WeLine products or services, we may need to collect personal information from you. Below, we will detail the core business functions of WeLine products or services and the personal information required to achieve these functions. If you choose not to provide this information, you will be unable to use WeLine products or services.
| Core Business Function | Function Description | Information to be Collected |
|---|---|---|
| User Account registration | You need to register a WeLine user account to start using WeLine products or services. | Your account nickname, phone number, or email address (personal sensitive information used to receive verification codes and match your personal identity). You must provide accurate and truthful information to successfully register a WeLine account and use the core functions of the products and/or services. |
| Device Binding | You must bind your device to use it properly. | Your device's SN (Serial Number). Your account needs to be associated with your device so that you can manage it. |
| Virtual Network Login | The client and devices must log into the virtual network to perform interactions and remote control operations. | The hardware serial number of your client or other devices, unique device identifier, and IP address. This is used to verify the authenticity of your device and establish a connection between the device and the virtual network. |
2.2.Situations Where We Need to Collect and Use Your Personal Information to Provide Additional Functions of WeLine Products or Services
To provide you with higher quality WeLine products or services, we may need to collect the following information. If you choose not to provide the information listed below, it will not affect your normal use of the core business functions of WeLine products or services described in Section 2.1, but we will be unable to provide certain specific features and services.
| Additional Business Function | Function Description | Information to be Collected |
|---|---|---|
| Membership Center and Store | Provides you with points earning, redemption, and the purchase of devices and services. | Points records, used for point redemption and deductions. |
| User Avatar Setup | Upload a user avatar. | When you upload an avatar, we will collect the image content information that you voluntarily provide. |
| QR Code Scanning | Add friends, devices, and circles. | When you use your device’s camera to scan a QR code, we will access your device’s camera permissions and collect the QR code content information you provide based on the scan and upload to us. |
| Payment | Recharge points, activate membership services. | When you perform payment actions such as recharging points or activating membership services on WeLine, the payment function will be used. During the payment process, we may collect your third-party payment channel user ID (e.g., PayPal ID, Alipay user ID, WeChat open ID, or bank card information) (personal sensitive information). This information is necessary for us to provide you with the products and/or services you purchase. We cannot obtain your personal financial information or identify a specific natural person based on this information alone. |
2.3.Situations Where We Indirectly Obtain Your Personal Information from Third Parties
We may obtain your account information (such as nickname and avatar) shared with us by third parties, allowing you to log in and use WeLine products or services directly through a third-party account. To do this, we require your consent to this policy and to link your third-party account with your WeLine account. We will only collect and use your personal information within the scope of your authorized consent.
2.4.Device Permission Access
To provide you with convenient and high-quality services, we may request access to certain permissions on your device. Below is a list of the device permissions we may request and the corresponding purposes for their use. You have the right to revoke authorization for any of these permissions at any time, but doing so may affect your ability to use some or all of the related services or product features.
| Device Permission | Purpose of Permission | Prompt User | Can Permission Be Disabled | Impact of Disabling Permission |
|---|---|---|---|---|
| Network Access | Connect to the internet | Yes, prompted when the user first opens the mobile client | Yes | The mobile client cannot connect to the network, making all functions unusable. |
| VPN Service Permission | Establish a secure remote channel between the phone and WeLine device | Yes, prompted when the user first opens the mobile client | Yes | The mobile client cannot connect to the network, making all functions unusable. |
| Photo Album | Access the photo album | Yes, prompted when the user first enters the homepage | Yes | Unable to upload images and videos. |
| Camera | Open the camera | Yes, prompted before scanning a QR code | Yes | Unable to scan QR codes. |
| Local Network Scanning | Scan devices on the local network and bind them | No, permission certificate applied via developer center | ||
| Contacts | Backup contacts | Yes, prompted when backing up contacts | Yes | Unable to back up contacts. |
| Storage Permission | Upload and download files | Yes, prompted when the user first opens the mobile client | Yes | The mobile client cannot upload or download files. |
| Storage Permission | Cache device UUID to differentiate devices | Yes, prompted every time the client is opened if not authorized | Yes | Unable to log in to SDVN and use the device. |
| Phone | Identify the unique identifier of the mobile client | Yes, prompted when the mobile client is first used | Yes | Some older versions of Android may be unable to log in to the client. |
| Access Clipboard | Automatically recognize user-copied download or share links | No | Yes | Unable to automatically recognize download and share links. |
| Notification Bar | Display music player status | Yes, prompted when music is first played | Yes | The notification bar cannot display the music player status correctly. |
2.5.Exceptions to Collecting and Using Your Personal Information Without Obtaining Authorization and Consent
You fully understand that, in accordance with relevant laws and regulations, we may collect and use your personal information without your authorization and consent in the following situations:
（1）When it is directly related to national security or national defense security;
（2）When it is directly related to public safety, public health, or significant public interests;
（3）When it is directly related to criminal investigations, prosecutions, trials, and enforcement of judgments;
（4）When it is necessary to protect your or another individual's life, property, or other major legal rights and interests, but it is difficult to obtain your consent;
（5）When the personal information collected is information that you have voluntarily made public to society;
（6）When the personal information is collected from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
（7）When it is necessary to sign and fulfill a contract at your request;
（8）When it is necessary to maintain the safe and stable operation of WeLine products or services, such as discovering and handling faults in WeLine products or services;
（9）Other circumstances as stipulated by laws and regulations.
2.6.Rules for Using Personal Information
（1）We will use the personal information collected in accordance with the provisions of this Policy.
（2）The personal information you provide or agree to let us collect under this Policy will continue to be authorized for our use during your use of the product. When you deactivate your account and notify us, we will stop using and delete your personal information or anonymize it.
（3）To improve WeLine products or services and provide services that better meet your personalized needs, we may use your browsing history, device information, location information, and other data to extract your preferences and behavioral habits. Based on these characteristics, we create user profiles to offer more accurate and personalized services and content, as well as to display and push information and potential commercial advertisements. If you do not wish to receive commercial advertisements from us, you can unsubscribe by replying to the SMS prompts or using other methods we provide.
（4）If we intend to use your personal information for purposes not specified in this Policy or use information collected for a specific purpose for another purpose, we will seek your consent in advance.
3.Use of Cookies and Similar Technologies
To help you have a better website experience, we use cookies, such as the DoubleClick cookie, to store and help track information about you. A cookie is a small data file sent from a web server to your browser and stored on your computer or mobile device, typically containing an identifier, site name, and some numbers and characters. With the help of cookies, we can save your relevant data so that you do not have to re-enter it each time you visit. Additionally, we may use information obtained from these technologies, such as traffic patterns and visit patterns, to simplify website navigation, recommend products, and help design our website to make your experience more efficient and enjoyable.
We will not use cookies for any purposes other than those stated in this Policy. You can manage or delete cookies according to your preferences. Most web browsers have a feature to block cookies, and you can clear all cookies stored on your computer through your browser's settings, or use your browser's incognito mode to access our website. However, if you do so, you may need to manually change user settings every time you visit our website, and disabling cookies may affect your ability to use some or all of the functions of certain services.
4.How We Share, Transfer, and Disclose Your Personal Information
4.1.Sharing
We do not share your personal information with any company, organization, or individual, except in the following circumstances:
（1）We may share your personal information after obtaining your explicit consent or authorization.
（2）We may share your personal information as required by applicable laws, legal processes, government mandates, or judicial decisions.
（3）We may share your personal information within the legal framework to protect the interests, property, or safety of Memenet, you, other users, or the public.
（4）We may share your personal information if it is necessary to realize our product functions or provide the services you require.
（5）Sharing with our affiliated companies: Your personal information may be shared among our affiliated companies. We will only share necessary personal information, and such sharing is subject to the purposes stated in this Policy. If our affiliates change the purpose of processing your personal information, they will seek your authorization again.
（6）Sharing with authorized partners: To fulfill the purposes stated in this Policy, certain services will be provided by authorized partners. We may share some of your personal information with partners to ensure the smooth completion of the services provided to you. We will only share your personal information for legitimate, justified, necessary, specific, and explicit purposes, and will only share the personal information necessary to provide the service. At the same time, we will sign strict confidentiality agreements with our partners, requiring them to handle your personal information in accordance with this Policy and any other relevant confidentiality and security measures. Our partners are not authorized to use the shared personal information for any other purposes. You can click on the "Third-Party Personal Information Sharing List" to view the sharing situations with our business partners.
（7）Third-Party SDK Services: Our products may include third-party SDKs or other similar applications. If you use services provided by these third parties on our platform, you agree that they will directly collect and process your information. You fully understand that the collection and processing of information by the aforementioned third-party SDK service providers are governed by their own privacy policies, which do not fall under this Policy. We will strive to review the business qualifications of these third parties and make efforts to ensure their compliance and security. To maximize the protection of your information, we strongly recommend that you review the privacy policies of any third-party SDK services before using them. To safeguard your legal rights, if you discover any risks associated with the aforementioned third-party SDKs or other similar applications, we recommend that you immediately cease relevant operations and promptly contact us. You can click on the "Third-Party Personal Information Sharing List" to view the sharing situations with our business partners.
（8）We may share your personal information after applying technical measures and other necessary measures to anonymize the data so that the data recipient cannot restore or re-identify the personal information subject.
（9）We may share your personal information with third parties to protect you, other users, or employees of WeLine, or the public interest, property, or safety of society (e.g., in cases of fraud or credit risk), within the scope permitted or required by law.
（10）In some cases, sharing your information is necessary to achieve the core functions of our products and/or services, provide you with the services you need, or resolve disputes between you and others.
（11）We may share your information as required by relevant agreements between you and us (e.g., online agreements) or other legal documents.
（12）We may share your information in accordance with agreements you have made with other third parties.
（13）We may share your information based on reasonable business practices, such as during due diligence.
（14）We may share your information as required by applicable laws, regulations, judicial authorities, or administrative authorities.
You may share your personal information or other information with third parties (including unspecified individuals) through the WeLine platform. However, any information disclosure or misuse resulting from your sharing actions is not related to us, and we do not bear legal responsibility for it. We will only share your personal information for legitimate, justified, necessary, specific, and clear purposes, and we will only share the necessary personal information. When we share information with business partners, we will protect your personal information in various ways, such as:
（1）If there are reasonable grounds and your authorization is required, we will inform you of the purpose and type of information to be shared (if your sensitive personal information is involved, we will also inform you of the content of the sensitive information) and will obtain your authorization and consent before sharing;
（2）At the contractual level, we will strictly require our partners to fulfill their information protection obligations and responsibilities. To this end, we include confidentiality clauses in the agreements signed with our partners, which specify the confidentiality obligations of business partners regarding our users' information;
（3）Additionally, our security team will conduct security assessments and processing for the format, flow, and usage of the information data being shared. Please note that even after obtaining your authorization and consent, we will only share your personal information for legitimate, justified, necessary, specific, and clear purposes and will make every effort to de-identify the personal information in the shared content. You understand and acknowledge that information that has been de-identified or anonymized cannot be used to identify you and no longer constitutes your personal information, and therefore, sharing it does not require your authorization and consent.
4.2.Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
（1）When you request it;
（2）With your explicit consent or authorization obtained in advance;
（3）When the transfer is required by applicable laws and regulations, legal procedures, mandatory requirements of government authorities, or judicial decisions;
（4）In cases of mergers, acquisitions, or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Policy; otherwise, we will require that company or organization to seek your authorization and consent again.
If any of the above circumstances necessitate the transfer, we will inform you of the purpose and type of information to be transferred (if your sensitive personal information is involved, we will also inform you of the content of the sensitive information) and will obtain your authorization and consent before the transfer, unless otherwise stipulated by laws, regulations, or this Policy.
If any of the above circumstances necessitate the transfer, we will inform you of the purpose and type of information to be transferred (if your sensitive personal information is involved, we will also inform you of the content of the sensitive information) and will obtain your authorization and consent before the transfer, unless otherwise stipulated by laws, regulations, or this Policy.
4.3.Public Disclosure
We will only publicly disclose your personal information under the following circumstances:
（1）With your explicit consent or authorization obtained in advance;
（2）When required by applicable laws and regulations, legal procedures, mandatory requirements of government authorities, or judicial decisions, we may publicly disclose your personal information according to the required type of personal information and the disclosure method. In such cases, we will require the requesting party to provide valid legal documents corresponding to the request and to take security measures that comply with legal and industry standards to protect the disclosed information.
4.4.Exceptions to Prior Authorization and Consent for Sharing, Transferring, and Publicly Disclosing Personal Information
In accordance with relevant laws and regulations, we may share, transfer, or publicly disclose your personal information without obtaining your prior authorization and consent under the following circumstances:
（1）Compliance with applicable laws, regulations, and normative documents;
（2）Compliance with the requirements of relevant government agencies or other legally authorized organizations;
（3）When it is related to national security or national defense security;
（4）When it is related to security audits, criminal investigations, prosecutions, trials, and enforcement of judgments;
（5）When it is related to public safety, public health, or significant public interests;
（6）When it is necessary to protect your or another individual's life, property, or other major legal rights and interests, but it is difficult to obtain your consent;
（7）When the personal information is publicly disclosed by you to the public;
（8）When it is necessary to sign and fulfill a contract at the request of the personal information subject;
（9）When personal information is collected from legally and publicly disclosed
information, such as legal news reports, government information disclosure channels, etc.;
（10）When it is necessary for conducting legitimate news reporting;
（11）When it is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when providing research results externally, the personal information contained is de-identified;
（12）Other circumstances as stipulated by laws, regulations, or normative documents.
According to the law, if we anonymize personal information by applying technical measures and other necessary measures, and the data recipient cannot restore or re-identify the personal information subject, we do not need to notify you separately or obtain your consent for the sharing, transfer, or public disclosure of such data.
5.How You Can Exercise Your Rights to Manage Personal Information
5.1.In accordance with laws, regulations, and relevant national standards, we ensure that you can exercise the following rights regarding your personal information:
（1）Query, Correct, and Supplement Your Personal Information
Unless otherwise provided by laws and regulations, you have the right to query your personal information at any time. When you find errors in the personal information we process about you, you have the right to request that we correct them. You can query and modify your personal information through the following methods:
Your Account Information: [You can select "My Profile" in the APP, click on the avatar to enter "Account Management" and modify your account information.]
（2）Change the Scope of Your Authorization or Withdraw Your Authorization
Generally speaking, each business function requires some basic personal information to be completed (see Article 1 of this Policy). You can grant or withdraw your authorization by deleting information, disabling specific functions, or adjusting privacy settings. You can also contact us through the contact details listed in this document.
However, please understand that once you withdraw your consent or authorization, we will no longer be able to provide the corresponding services, nor will we continue to process your corresponding personal information. The withdrawal of your consent or authorization will not affect the processing of personal information previously conducted based on your prior consent.
（3）Delete Your Personal Information
You can request to delete your account information by contacting us at: contact@weline.io.
You may request the deletion of your personal information in the following circumstances:
①If our processing of personal information violates laws or regulations;
②If we collect or use your personal information without obtaining your consent;
③If our processing of personal information violates the agreement with you;
④If you no longer use our products or services, or if you have canceled your account;
⑤If we no longer provide products or services to you.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it promptly unless otherwise provided by laws or regulations, or if these entities have obtained your independent authorization.
Please note that when you delete information from our products, we may not immediately delete the corresponding information from our backup systems, but it will be deleted during the next backup update.
（4）Deactivate Your User Account
We provide you with the ability to deactivate your WeLine account. You can apply for deactivation online or by sending an email to the contact email address provided in our "Contact Us" section (unless otherwise stipulated by laws, regulations, or this Policy). Once you deactivate your account, all user activity records and points stored in the cloud under that account will be cleared and cannot be recovered. All cloud information and records under the WeLine products and services associated with that account will be deleted or anonymized. Deactivation of standard accounts and local offline accounts will be handled by the administrator.
（5）Right to Be Informed in Advance of Product and/or Service Termination
If, for special reasons, we are forced to cease operations of some or all of our products and/or services, we will notify you at least 15 days in advance through the main page of the product and/or service, via in-app messaging, or by sending an email or other appropriate means to reach you. We will stop collecting your personal information and, after the necessary and shortest period required by law, we will delete or anonymize your personal information.
（6）Feedback Support
We provide a user feedback channel where you can send your opinions or suggestions to us via email at the contact address provided in our "Contact Us" section.
5.2.How We Respond to Your Requests
In addition to the methods mentioned above, you can also submit the above requests to us through the contact methods listed in the "How to Contact Us" section.
To ensure security, you may need to provide a written request or verify your identity in other ways. We will process your request within fifteen business days of receiving it and verifying your identity.
In principle, we do not charge a fee for reasonable requests, but for multiple repeated requests or requests that exceed reasonable limits, we may charge a certain cost-based fee. We may refuse requests that are unreasonably repetitive, require excessive technical measures (e.g., developing new systems or fundamentally changing existing practices), pose a risk to the legal rights of others, or are otherwise highly impractical (e.g., involving information in backups).
In the following circumstances, we will not be able to respond to your request in accordance with legal requirements:
1.When the request is directly related to national security or national defense security;
2.When the request is directly related to public safety, public health, or significant public interests;
3.When the request is directly related to criminal investigations, prosecutions, trials, and enforcement of judgments;
4.When there is sufficient evidence to show that you have malicious intent or are abusing your rights;
5.When responding to your request would cause serious harm to the legitimate rights and interests of you or other individuals or organizations;
6.When the request involves trade secrets.
6.How We Store Your Personal Information
6.1.Storage Location
In accordance with legal and regulatory requirements, personal information collected and generated within the People's Republic of China (PRC) will be stored within the PRC.
Since WeLine is a global organization with business processes, resources, and technical systems distributed worldwide, your personal information may be transferred outside the PRC, provided it is permitted by law or with your explicit authorization and consent. In such cases, we will ensure that your personal information receives the same level of protection as it would within the PRC. For example, we may request your consent for cross-border transfers of personal information or implement security measures such as data de-identification before transferring data across borders.
We will transfer your personal information from your account registration country (home country) to Memenet's affiliates located in other countries/regions on a need-to-know basis, to assign you to the nearest server. This is necessary for providing you with global WeLine services, allowing you to conveniently and efficiently access your WeLine devices from any country or region around the world.
6.2.Storage Duration
We will retain your information only for the duration of your account's validity or as long as necessary to provide you with the relevant product services and technical support. We will also retain your personal information for the period necessary to comply with applicable legal obligations, resolve disputes, and enforce agreements.
For personal information that exceeds the retention period, we will delete it immediately or anonymize it.
7.How We Protect Your Personal Information
We have implemented industry-standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to safeguard your personal information. For example, we use encryption to protect sensitive information during transmission; we employ trusted protection mechanisms to prevent data from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we conduct security and privacy protection training courses to raise our employees' awareness of the importance of protecting personal information.
We will take all reasonable and feasible measures to ensure that we do not collect irrelevant personal information. We will retain your personal information only for the period necessary to achieve the purposes stated in this Policy, unless an extended retention period is required or permitted by law.
The internet is not an absolutely secure environment, and no product, service, or data transmission can be guaranteed to be 100% secure. In the unfortunate event of a personal information security incident, we will promptly inform you as required by laws and regulations of the basic situation and potential impact of the security incident, the measures we have taken or will take to address it, suggestions for how you can prevent and reduce risks, and any remedial measures available to you. We will promptly notify you of the incident by email, letter, telephone, or push notification. If it is difficult to inform each individual affected, we will take reasonable and effective measures to issue a public notice. At the same time, we will proactively report the handling of the personal information security incident to the relevant regulatory authorities as required.
8.How We Handle Minors' Personal Information
Our products and services are primarily intended for adults. If you are considered a minor according to the laws of your country or region, we require that you ask your parents or other guardians to carefully read this Policy and use our services or provide information to us only with their consent.
We take the protection of minors' personal information very seriously. If you are a parent or guardian of a child, please be aware of whether the child is using our services with your consent. If you have any questions regarding the personal information of a child, please contact our dedicated personal information protection department. If you are a minor according to the relevant laws in your area, please ensure that you read this Policy with the assistance of your guardian and obtain their explicit consent before using our products or providing us with your personal information. For any personal information of minors collected with the consent of their guardians for the use of our products or services, we will only use or disclose this information as permitted by law, with the explicit consent of the guardian, or as necessary to protect the minors. If a guardian believes that we have collected a minor's personal information without their consent, please contact us at contact@weline.io, and we will promptly delete the relevant data upon your request.
9.Policy Updates
We may update this Policy from time to time. We will not reduce your rights under this Policy without your explicit consent. Any changes to this Policy will be posted on this page. For significant changes, we will notify you through one or more methods, such as push notifications, pop-ups, or emails, and seek your consent again.
If you continue to use our services after the Policy has been updated, it indicates that you have fully read, understood, and agreed to be bound by the revised Privacy Policy. If you continue to use our services after the updated Policy takes effect, it means that you have fully read, understood, and accepted the updated text and are willing to be bound by it.
The aforementioned "significant changes" include, but are not limited to:
（1）Major changes in our service model, such as changes in the purpose of processing personal information, the types of personal information processed, or the ways in which personal information is used;
（2）Significant changes in ownership structure, organizational structure, etc., such as changes caused by business adjustments, bankruptcy, mergers, and acquisitions;
（3）Changes in the primary recipients of personal information sharing, transfer, or public disclosure;
（4）Major changes in your rights related to personal information processing and how you exercise those rights;
（5）Changes in the department responsible for personal information security, contact information, and complaint channels;
（6）When the personal information security impact assessment report indicates a high risk;
（7）Other important situations or those that may significantly affect your personal rights.
10.How to Contact Us
10.1.If you have any questions, comments, or suggestions regarding this Policy, you can contact us through the following methods:
Send an email to: contact@weline.io
We have established a dedicated personal information protection department that will promptly address your concerns after receiving your inquiries, comments, or suggestions.
10.2.To ensure that we can efficiently process your issues and provide timely feedback, please submit proof of identity, valid contact information, a written request, and relevant evidence. We will process your request within 15 business days after verifying your identity.
11.Interpretation of the Privacy Policy and Dispute Resolution
11.1.The formation, effectiveness, interpretation, amendment, supplementation, termination, enforcement, and dispute resolution of this Privacy Policy shall be governed by the laws of the People's Republic of China (for the purposes of this Policy, excluding the Hong Kong SAR, Macao SAR, and Taiwan) (excluding conflict of laws).
11.2.Any disputes arising from or related to your use of the “WeLine” products or services shall be resolved through negotiation between us and you. If negotiations fail, the disputes or conflicts shall be submitted to the court with jurisdiction in the location of Shenzhen Memenet Technology Co., Ltd.
11.3.The headings in this Privacy Policy are provided for convenience and ease of reading only and do not affect the meaning or interpretation of any provisions in the main text.
11.4.If any provision of this Privacy Policy is deemed invalid, void, or unenforceable, that provision shall be considered severable and shall not affect the validity and enforceability of the remaining provisions of this Policy.
Shenzhen Memenet Technology Co., Ltd.
August 13, 2024